Our Commitments

Social Engagement

« Contributing to initiatives of public interest »

The Port of Djen Djen places all available resources in support of actions of public interest, ensuring the involvement and mobilisation of its employees beyond their professional duties.

Likewise, the Port Enterprise is supported in this approach by the commitment and participation of its partners and the wider port community.

« Corporate Sponsorship Programme »

Corporate sponsorship is a scheme that enables a company to make donations to associations supporting initiatives of public interest, social responsibility, and internal community engagement.
In line with its strategy as a responsible and civic-minded enterprise, the Port of Djen Djen launches annual sponsorship programmes, providing financial support to associations involved in social and humanitarian projects.

These programmes allow the company to strengthen and coordinate its actions of public interest, while encouraging the involvement of its partners by offering them the opportunity to engage in such initiatives.

« Social Proximity »

The Port of Djen Djen is committed to maintaining close ties with its surrounding community by developing initiatives that foster social proximity within the region.

Open days are regularly organised for the local population as well as for university students. These events allow visitors to discover the port, its facilities, its operating processes, and its role in both the regional and national economy.

Environmental Preservation

« Protecting and Safeguarding Our Environment  »

We are continuously committed to improving the company’s performance in the field of environmental preservation, in order to consistently reconcile economic development with environmental protection.

We are committed, among other actions, to:

• Reducing the environmental impact of our activities;

• Complying with legal, regulatory and other applicable requirements;

• Monitoring and optimising our energy consumption in support of natural resource conservation;

• Controlling our emissions and improving waste management through responsible and monitored disposal practices.

Today, the Port of Djen Djen is certified in accordance with the international standard ISO 45001:2018.

Innovation and Customer Engagement

« Innovation and Customer Focus »

Listening actively on a daily basis, honouring our commitments, and providing our clients with responsiveness and professionalism from our teams — while maintaining high standards for ourselves and our partners — are essential in meeting the performance expectations of economic operators.

At the Port of Djen Djen, we provide a Customer Relationship Management (CRM) system, enabling responsive communication and simplified processing of customer requests and feedback.
Indeed, it is for our availability, responsiveness, and ability to anticipate challenges that our clients choose to work with us — and continue to place their trust in us every day.

Traditional and dedicated client days are also regularly organised in honour of our partners, allowing us to remain close to the market and continually reaffirm our commitment to them.

Fair and Ethical Practices

We recognise that our ambition is rooted in the quality of our relationships and the services we provide. Our objective is to establish a relationship based on mutual trust. To this end:

• We believe in the positive and constructive intentions of others;
• We adhere to a clear code of conduct shared by all;
• We ensure open access to relevant information for our employees and partners.